Feedback

I.                   Methods of Contacting the Kalispel Tribe and KALTRAN office

Riders can contact the Kalispel Tribe of Indians or KALTRAN offices in the following ways.

1. US Mail: Riders can mail their feedback to the Kalispel Tribe of Indians headquarters.

       Attention: Customer Relations - Transit Service

       P.O. Box 39

      Usk, WA 99180.

2.      Feedback Line: Riders can contact the Kalispel Tribe of Indians toll free at 509-447-7247, 7 Days a week. If the call is made outside of office hours (M-Th from 7-5pm) please leave a message and we will return your call the following business day.

3.      E-mail: Riders can contact the KALTRAN office by emailing the Transit Coordinator directly at jnenema@kalispeltribe.com. Emails received during business hours will be returned the same day.  Emails received after office hours will be returned the next business day.

4.      Fax: Riders can send written feedback by fax to 509-445-1682.

      Attention: Customer Relations - Transit Service

5.      Language Line: For riders who speak a language other than English, the Kalispel Tribe of Indians will utilize the services of  Perciba.com (509-327-8064) to facilitate the call.

6.      Web-Site: Riders can offer feedback on the Kalispel Tribe of Indians Web-site.

       Go to www.kalispeltribe.com/KALTRAN  then click on “Feedback”.  This will take you to the

       Webpage that will allow you email the KALTRAN staff directly to submit your complaint.